About Us

Small Claims Mediation (UK) Limited are the market leaders in low cost mediation services, we are accredited by the Civil Mediation Council.

Our large panel of highly skilled, accredited mediators are all insured up to and in excess of £1 million pounds.

We provide our services to Next, the RAC, the Property Redress Scheme,  KBSA, the Federation of Master Builders, Toys R Us, the Professional Paralegal Register, RETRA, the National Federation of Hairdressers, Travel Solutions and the national law firm franchise Quality Solicitors among others.

The Small Claims Mediation team won the highly coveted Innovation Award at the National Mediation Awards in 2014 and followed that up in 2015 winning the NMA’s Best Practice in Online Dispute Resolution.

Our services are provided nationally and internationally and we use Online Dispute Resolution (ODR), using a range of technologies including the humble telephone. This enables us to overcome any geographical boundaries, cuts down on cost and the ability to turn cases around within a matter of days, once both parties have agreed to participate in mediation.

You can be assured that each mediator provides a quality mediation service, and in accordance with the CMC we maintain our continuous professional development.


If both parties in dispute have agreed to mediate and you wish to book an appointment please email admin@small-claims-mediation.co.uk


Small Claims Mediation (UK) Ltd is proud to be associated with:

RAC logofmb-logoPPR    Print CPP logoINCIC LOGOtravel solutions logo2008 Stacked Black Logo


Mediation InternationalTRU LOGO big




Small Claims Mediation (UK) Ltd is a company registered in England and Wales under company number 08400025.

Business address: PO Box 10352, Oakham, Rutland LE15 0SY

Contact 0800 1670700

Small Claims Mediation (UK) Ltd’s VAT registration number is 160177231